Privacy Policy

1. Introduction

Welcome to Ecomart. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

2. Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us when you:

• Place an order for products
• Contact us for customer support
• Sign up for our newsletter or marketing communications

The personal information we collect may include:

• Name
• Email address
• Phone number
• Shipping address
• Payment information (processed securely through our payment providers)

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

• Browser type and version
• IP address
• Time zone setting
• Operating system
• Browsing actions and patterns

3. How We Use Your Information

We use the information we collect or receive:

• To process your orders: To fulfill and manage orders, payments, and returns
• To communicate with you: To send order confirmations, shipping updates, and respond to your inquiries
• To improve our services: To understand how our customers use our website and improve user experience
• To send marketing communications: To send you promotional emails about new products, special offers, or other information (you can opt-out at any time)
• To prevent fraud: To protect against fraudulent transactions and other security issues
• To comply with legal obligations: To comply with applicable laws and regulations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers: Third-party companies that help us operate our business (e.g., payment processors, shipping companies, email service providers)
• Business partners: Our partner sellers who fulfill your orders
• Legal requirements: When required by law or to protect our rights and safety
• Business transfers: In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of sensitive data
• Secure socket layer (SSL) technology
• Regular security assessments
• Restricted access to personal information

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data that are sent to your browser from a website and stored on your device.

We use cookies for:

• Maintaining your shopping cart
• Remembering your preferences
• Analyzing website traffic and usage patterns
• Improving website performance

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Restriction: Request restriction of processing of your personal information
• Portability: Request transfer of your personal information to another service
• Objection: Object to processing of your personal information
• Withdraw consent: Withdraw your consent at any time

8. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your personal information, we will securely delete or anonymize it.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read the privacy policies of any third-party sites you visit.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

13. Philippine Data Privacy Act Compliance

We are committed to complying with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines. We implement appropriate organizational, physical, and technical security measures to protect your personal information in accordance with Philippine data privacy laws.